Further information on the Container Ident System

What is the Bin ldent System?

The Bin Ident System is an electronic bin identification system that replaces the previous fee stamps. Each bin for residual and organic waste will have two labels affixed to it, which can be read by the waste collection vehicles. The waste collection vehicles are equipped with reading units on the left and right of the chute. Therefore, the litter bins must be stickered on both sides. A transponder is integrated into the labels. This is a metal strip that is electronically readable. In addition, the labels also contain a barcode with the bin information.

Why is the Bin Ident System being introduced?

In the past, proof that bins were properly registered was provided by simple fee stamps. These had some disadvantages. They had to be replaced every two to three years and could not be assigned to a specific bin. The procedure was very inconvenient for citizens, susceptible to weather conditions and associated with a high administrative burden. Abusive multiple provisioning or fraud attempts were also difficult to detect. The Ident system facilitates all these challenges.

How does the Ident system work?

The waste collection vehicles are equipped with reading units on the left and right of the chute. That is why the waste bins have labels stuck on both sides. The on-board computer recognises the correctly provided bins, which are then emptied by the vehicle, by means of the labels. If problems occur, the vehicle crew can still empty the bin manually. The process is documented accordingly in order to find a solution to the problem.

What data is stored?

Personal data is not stored. Only the Finance Department, which is responsible for the fees, can access the data deposited with it, as it did in the past (name, address of the owners).

Does the AWB have access to personal data?

The AWB does not have access to personal data. The AWB only has information on the street, house number, bin size and emptying frequency.

Can "walkers" who pass my bin read my data via a barcode scanner?

No. It is not possible to read the data from others.

Which bins are equipped?

All registered residual waste bins and organic waste bins will be equipped with transponders, as these will be emptied by the AWB. Yellow and blue bins/containers do not receive transponders as they are not emptied by the AWB but by private waste disposal companies.

What are the advantages of the Ident system?

  •  The biennial mailing of labels is no longer required. The labels are very weather-resistant and are expected to last at least ten years. The old stickers do not need to be returned for de-registrations and re-registrations. In future, only the label number (to be found under the barcode) must be given for de-registrations.
  •  The waste collection vehicle should only empty waste bins that it has on its electronic collection list. Unregistered bins or bins provided on the wrong collection day will be detected and not automatically emptied. However, manual emptying is possible if there are reasons for emptying (for example, if the application was not yet registered at the time of emptying).
  •  By recording the emptying data (day and time of emptying), exact information can be provided in the event of enquiries.
  •  Separately attached barcodes on the vehicles allow the vehicle crew to directly register damaged or bins that are accidently thrown in with the rubbish.

Are there additional costs for the system for the fee payers?

No.

Are the waste disposal fees changing?

This is not to be assumed. The significant reduction in abusive practices such as the multiple provision of waste bins or attempted fraud is expected to generate additional revenue, which in turn will have a positive impact on the fee budget.

Will the rubbish be weighed in the future?

No, that is not planned. The current vehicle chutes are not designed for this at all. From the AWB's point of view, bin weighing does not bring any economic advantages for customers.

Does the changeover change anything?

The changeover to the ldent system does not affect the emptying day or collection rhythm. The collection calendar remains valid.

Will standard waste sacks (20 litres or 50 litres) still be taken?

Yes, the standard waste sacks with the City of Oldenburg imprint will continue to be taken along on the day the residual waste is emptied.

How are the waste bins fitted with the fee labels?

From mid-September 2023, the property owners and the property management companies will receive an information letter and the labels with the integrated transponders for the registered residual and organic waste bins by post. Cover letters are sent out by postcode, with a time delay. This process is expected to be completed by the beginning of December 2023.

What does the letter say?

The information letter contains instructions on how and where to attach the labels to the bins. The type of waste (residual or organic waste), the bin size, the street with house number, the bin number, a barcode and a QR code for further information are printed on the label.

I can't stick the labels in the specified places because there is an edge (or similar). Where should I put them instead?

The labels can also be applied directly below this edge or directly next to it.

What does the label say?

The type of waste (R residual waste or B organic waste), the bin size, the street with house number, the bin number, a barcode and a QR code for further information are printed on the label.

Why does my address have to be on the label?

The bin is easier to allocate even without technical aids

Can I take the bin with me when I move?

Yes. However, as the owner of the property, you must de-register the bin at the old property and re-register it at the new property. You can register online, in writing or in person at the Finance Department, Industriestraße 1d. Please also include the label number (to be found under the barcode). You will then receive new labels. The waste bins are clearly assigned to the respective property by the labels. As a tenant, you must contact your respective landlord or landlady/administration.

After moving, can I stick the new labels on or next to the old labels when I take my bin with me or do I have to remove the old ones?

The old labels must be removed before applying the new labels.

Does the label/transponder work in all weather conditions?

The transponder works from minus 25 to plus 75 degrees. The labels are very weather-resistant and are expected to last at least ten years.

Can tenants also receive labels?

No, tenants have to turn to the property owners/house managers, as before.

A waste bin has no labels. What happens next?

Please contact the ServiceCenter, telephone 0441 235-4444. This records the data. The data is transmitted to the Finance Department. The registration is checked there. If necessary, the caller will be contacted again for clarification and informed about further steps. Tenants must first contact the property owner or the property management.

What should I do if my waste bin has disappeared?

Please contact the ServiceCenter, telephone 0441 235-4444. This records the data and transmits it to the AWB. There, an attempt is made to find out, based on the data, whether the bin with the corresponding ID number has recently been attempted to be emptied at another property. If the bin cannot be found, the data is forwarded to the Finance Department. From there, the labels are deactivated and newly activated labels are sent to the property owner or the property management. The caller is contacted and informed accordingly

Can my missing bin be located?

No, the system does not allow for that. However, an attempt can be made to find out from the data whether the bin with the corresponding ID number has recently been made available for emptying at another property.

What do I do if I only get one label for my waste bin?

Please contact the ServiceCenter, telephone 0441 235-4444. Please also state the label number (to be found on the sticker under the barcode). This records the data. The data is transmitted to the Finance Department. The Finance Department deactivates the old labels and sends newly activated labels to the property owner or the property management.

What do I do if my label is defective?

In this case, both labels must be removed. Please contact the ServiceCenter, telephone 0441 235-4444. This records the data. The data is transmitted to the Finance Department. The Finance Department deactivates the old labels and sends newly activated labels to the property owner or the property management.

What do I do if the label is accidentally applied in the wrong place?

Please contact the ServiceCenter, 0441 235-4444. This records the data. The data is transmitted to the waste management company. If the label is still readable by the vehicle, nothing further needs to be done. If the label cannot be read at the respective location on the bin, the waste management company passes the information on to the Finance Department, which deactivates the old labels and sends newly activated labels to the property owner or the property management. If necessary, the caller will be contacted again for clarification and informed about the next steps.

What do I do if the label has been stuck on the wrong bin?

The incorrectly affixed label and the counterpart must be removed. Please contact the ServiceCenter, 0441 235-4444. This records the data. The data is transmitted to the Finance Department. The Finance Department deactivates the old labels and sends newly activated labels to the property owner or the property management.

What do I do if the container has not been emptied despite the label?

Please contact the ServiceCenter, 0441 235-4444. This records the data. The data is transmitted to the waste management company. From there, the cause is clarified and the caller is contacted again and informed of the facts.

I have misplaced or lost the labels. How do I get new ones?

Please contact the ServiceCenter, 0441 235-4444. This records the data. The data is transmitted to the Finance Department. The Finance Department deactivates the old labels and sends newly activated labels to the property owner or the property management.

The labels have come off the container. How do I get new ones?

Please contact the ServiceCenter, 0441 235-4444. This records the data. Please also state the label number (to be found on the sticker under the barcode). The data is transmitted to the Finance Department. The Finance Department deactivates the old labels and sends newly activated labels to the property owner or the property management. The waste management company will be informed by the Finance Department so that emptying is guaranteed until the labels are received.

Why not chips but rather barcode stickers?

Many neighbourhood municipalities also have Bin Ident Systems. However, these are not implemented with barcode stickers but with small chips. Oldenburg has the special feature that the waste bins belong to the citizens. Therefore, chip solutions like in other municipalities are out of the question. This is because the chips are attached at specific points under the lids of the containers. Since there are many different types of bins from different suppliers in Oldenburg, which differ in terms of chip attachment, there is no possibility of a chip solution.

I have registered an organic summer bin and use a second bin for this. What applies to me?

Their current label is still valid this season. You will, therefore, not receive a separate ident sticker for this second bin. If you would like to use a second bin in 2024, please contact the ServiceCenter on 0441 235-4444.

Zuletzt geändert am 13. März 2024